FAQ

How can I book a room?
Just check the availability using the online reservation system, select the type of room required and fill out the booking form. You will receive by return a confirmation of your booking by e-mail.
What time is check in and check out?
Check-in: 12h Check-out: 11h.
Can I leave the room late?
On previous request.
Can I choose the type of bed in my room? (Large bed – two beds)
On previous request, when you make your booking.
Do the rooms have a balcony or terrace? Can I reserve one?
Some have a small terrace but you can’t reserve it in advance.
Are there non-smoking rooms?
No.
How many floors does the building have? Is there a lift?
There are 3 floors and no lift.
Is there air conditioning in the rooms?
All the rooms have air conditioning.
Is your hotel adapted for the handicapped?
No.
Can you keep my luggage when I leave the room?
Yes.

Is there a safe place to park my car? How much does it cost?
There is a private parking (extra charge) in the hotel (on previous request) or there is a public parking close to the hotel.
Does the hotel have an Internet or e-mail terminal for guests?
No.
Do you have high-speed Internet in the room for my portable computer? Is it wireless?
Yes, Wifi connection.
Do you have a quiet, romantic room? How can I reserve it?
No.
What languages are spoken in Reception?
French and English.
Where may I rent a car?
The reception will help you to find one.
How can I cancel my reservation?
You will receive a confirmation of your booking through e-mail. On this confirmation, you will find your confirmation code and a cancellation code. Keep these codes carefully as you will need them if you want to cancel. To cancel the booking, just log on our website, then in « Rates and Bookings », click on « Track/Cancel Reservation », then just follow the procedure. You can use this system only if you have respected the cancellation policy on your confirmation.